Shipping policy
The shipping policy below is published from Shopify, so this page always matches the policy shown at checkout.
In this policy
Shipping policy
Free next-day shipping
Every order ships free, with next-day delivery to addresses in the continental United States.
Order cutoffs (Pacific Time)
- Monday–Friday: order by 5:00 PM PT and it ships the same day.
- Saturday: order by 3:00 PM PT and it ships the same day.
- Orders placed after the cutoff, or on Sunday, ship the next shipping day.
When your order arrives
| You order | It arrives |
|---|---|
| Monday–Thursday, before 5 PM PT | The next day |
| Friday, before 5 PM PT | Saturday |
| Saturday, before 3 PM PT | Monday |
| Saturday after 3 PM PT, or Sunday | Tuesday |
We ship and deliver Monday through Saturday. There are no shipments or deliveries on Sundays or major holidays, including Thanksgiving, Christmas, and New Year's Day.
Where we ship
We ship from Los Angeles, California, to addresses in the continental United States. We don't currently ship to Alaska, Hawaii, U.S. territories, or international addresses.
Tracking
You'll receive an email with your tracking number as soon as your order ships.
Delivery issues
- Please double-check your shipping address at checkout. We can't guarantee next-day delivery if the address is incomplete or incorrect.
- Delivery times are estimates from the carrier. Severe weather or carrier delays are outside our control, but we'll help you track down any late order.
- If your package arrives damaged or goes missing, contact us within 7 days of the expected delivery date and we'll make it right. See our Refund Policy for details.
Questions?
Email help@frontrow.net or call +1 323-371-6627.
